We at RU-URB (“RU-URB,” “ruurb,” “RUURB,” “we,” “us,” or “our”) recognise (“you,” “your,” or “yourself”) the importance of maintaining the privacy of its users. We value your privacy and appreciate your trust in us. This Policy describes how we use different types of information that are collected and recorded by us from our users. This Privacy Policy applies to current and former visitors to our website. Please read the following to learn more about our Privacy Policy. By visiting or using the www.ruurb.com website and domain name, any other linked pages, features, content, and any other services we offer from time to time in connection with our website, you agree to the practices and policies mentioned in this document and, you hereby acknowledge and consent to our collection, use and sharing of your information as described in our Privacy Policy.
This Privacy Policy includes our treatment of Personal Identifiable Information (“Personal Information”) that we accumulate when you access or use our website.
Personally Identifiable Information is any data that could potentially identify a specific individual, either from that given data or other information which is in possession of or is likely to come into possession of the data controller.
This policy does not apply to the acts of organisations that we do not possess or control or to the individuals that we do not employ or manage, regardless of whether you have accessed the websites or services of those organisations through our website.
We prioritise adding protection for children while using the internet. We do not knowingly collect any Personal Identifiable Information from children under the age of 13 or knowingly allow children under the age of 13 to register themselves on our website for our services. If we learn, we have gathered Personal Information from a child under the age of 13 without confirmation of parental consent, we will erase that information as fast as could be expected. If you believe that we might have any information from or about a child under 13, we strongly encourage you to contact us immediately on our SUPPORT ID and we will do our best efforts to promptly remove such information from our records.
Please read our privacy policy carefully to get a clear understanding of how our website collects, uses, protects or handles users’ Personal Identifiable Information.
This Privacy Policy intends to inform users how our website treats Personal Identifiable Information that it processes about users. If users do not agree to any part of this Privacy Policy, then we cannot provide its Services to users, and users should stop accessing our services.
WHAT INFORMATION DOES RUURB COLLECT?
We gather various types of Personal Information from our users. This information includes your contact details (name, username, phone number, street, city, state, pin code, country and IP address) billing name, billing address, payment method, the information you post on our website, your third-party account credentials and also your demographic information you provide us during the use of our website. If you correspond with us by e-mail, we may retain the content of your e-mail messages, your e-mail address, and our responses. We also collect information regarding your personal preferences or interests.
We collect all of this information to personalise and improve our services, contact users, fulfil your requests for products we offer and analyse how users utilise our website. We may further use this information for marketing and advertising condition being, they are consistent with our privacy policy. By using the Services, you acknowledge, consent and agree that we may collect, process, and use the information you provide to us and that such information shall only be used by us or third parties acting under our direction, according to confidentiality agreements. We may anonymise your personal information and provide that anonymised information to our partners or third parties if needed so that you cannot be individually identified. You can choose not to provide us with any or all of the information we specify or request, but then you may not be able to register with us or take advantage of some or all of our features.
We collect all of this information to personalise and improve our services, contact users, fulfil your requests for products we offer and analyse how users utilise our website. We may further use this information for marketing and advertising condition being, they are consistent with our privacy policy. By using the Services, you acknowledge, consent and agree that we may collect, process, and use the information you provide to us and that such information shall only be used by us or third parties acting under our direction, according to confidentiality agreements. We may anonymise your personal information and provide that anonymised information to our partners or third parties if needed so that you cannot be individually identified. You can choose not to provide us with any or all of the information we specify or request, but then you may not be able to register with us or take advantage of some or all of our features.
INFORMATION COLLECTED AUTOMATICALLY:
When you interact with our website, we automatically receive and record your information on our server logs from your browser like, Internet Protocol Addresses, Cookie Information and the page you requested. Cookies are identifiers we transfer to your computer or device that permit us to recognise your browser or device and let us know how and when pages in our Site are visited and by the number of individuals. The other information that log files collect are browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, search terms and possibly the number of clicks. These are not linked to any personally identifiable information. You may change the preferences on your browser or device to restrict your device’s acknowledgement of cookies however doing so may prevent you from taking advantage of our website’s best features. Our advertising companies may transmit cookies to your device or computer when you click on ads appearing on our site. This Privacy Policy does not cover cookies conveyed to you by any of our advertisers.
When you interact with our website, we automatically receive and record your information on our server logs from your browser like, Internet Protocol Addresses, Cookie Information and the page you requested. Cookies are identifiers we transfer to your computer or device that permit us to recognise your browser or device and let us know how and when pages in our Site are visited and by the number of individuals. The other information that log files collect are browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, search terms and possibly the number of clicks. These are not linked to any personally identifiable information. You may change the preferences on your browser or device to restrict your device’s acknowledgement of cookies however doing so may prevent you from taking advantage of our website’s best features. Our advertising companies may transmit cookies to your device or computer when you click on ads appearing on our site. This Privacy Policy does not cover cookies conveyed to you by any of our advertisers.
We may deliver a file to you through the Website from an advertising network we have contracted with. This file is known as Web Beacon. Web Beacons are small pieces of code put on a web page to monitor conduct and gather information about the visitors viewing a web page. For instance, web beacons and similar technology can be used to count the users who visit the website or to deliver a cookie to the browser of a visitor viewing that page. In all, web beacons permit advertising organisations to give anonymised, aggregated auditing, exploration and detailing for ourselves and advertisers. They also enable ad networks to serve targeted advertisements to you when you visit other websites. These beacons may, for instance, log that you have seen a specific product on our website and afterwards show you a promotion for similar products when you browse another website. We may use Web beacons or similar technology on our services from time to time for this and other purposes.
When you interact with our website, we automatically receive and record your information on our server logs from your browser like, Internet Protocol Addresses, Cookie Information and the page you requested. Cookies are identifiers we transfer to your computer or device that permit us to recognise your browser or device and let us know how and when pages in our Site are visited and by the number of individuals. The other information that log files collect are browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, search terms and possibly the number of clicks. These are not linked to any personally identifiable information. You may change the preferences on your browser or device to restrict your device’s acknowledgement of cookies however doing so may prevent you from taking advantage of our website’s best features. Our advertising companies may transmit cookies to your device or computer when you click on ads appearing on our site. This Privacy Policy does not cover cookies conveyed to you by any of our advertisers.
We may deliver a file to you through the Website from an advertising network we have contracted with. This file is known as Web Beacon. Web Beacons are small pieces of code put on a web page to monitor conduct and gather information about the visitors viewing a web page. For instance, web beacons and similar technology can be used to count the users who visit the website or to deliver a cookie to the browser of a visitor viewing that page. In all, web beacons permit advertising organisations to give anonymised, aggregated auditing, exploration and detailing for ourselves and advertisers. They also enable ad networks to serve targeted advertisements to you when you visit other websites. These beacons may, for instance, log that you have seen a specific product on our website and afterwards show you a promotion for similar products when you browse another website. We may use Web beacons or similar technology on our services from time to time for this and other purposes.
WILL RU-URB SHARE ANY OF THE PERSONAL INFORMATION IT RECEIVES?/ HOW WE USE YOUR PERSONAL DATA?
RU-URB neither rents nor sells your Personal Information in a personally identifiable form to anyone. We share your Personal Information in personally identifiable form with third parties only as described below:
INFORMATION SHARED WITH THIRD PARTIES:
AFFILIATED BUSINESSES AND THIRD-PARTY WEBSITES WE DO NOT CONTROL: (COLLABS)
In certain circumstances, businesses or third party websites we affiliate with may offer products or provide services to you through the Website (either alone or mutually with us). You can recognise when an affiliated business is associated with such a transaction or service, and we will impart your Personal Information with that affiliated business to the degree that we consider it related to such a transaction or service. One such service may include the ability for you to automatically transmit information from myRUURB account to an account on a third-party website or service, such as Facebook. We have no control over the policies and practices of third-party websites or businesses concerning privacy or anything else, so if you choose to take part in any transaction or service relating to an affiliated website or business, please review all such businesses or websites’ policies.
AGENTS: (We will share information with third parties who perform services on our behalf)- MARKETERS ETC
We employ different companies and people to perform tasks on our behalf and need to impart your information to them to provide products or services to you. Except if we illuminate you any other way, our agents reserve no option to utilise the Personal Information we share with them past what we consider significant to help us perform such tasks. Some agents may be located outside of India.
PROTECTION OF RU-URB AND OTHERS: (LAW)
We may release Personal Information when we believe in good faith that releasing is necessary to comply with laws; enforce or apply our conditions of use and/or other agreements; or protect the rights, property, or safety of RU-URB, our employees, our users, or others. We may share information to respond to a court order or if a government agency or investigatory body requests. We may also share information when we are investigating potential fraud or for credit risk reduction.
USER PROFILES AND CONTENT:
Assuming you take part in any online forum/communities, chat sessions or blogs, or generally post in any user comment field visible to other users of our Services, any information that you submit or post will be apparent to and might be read, gathered or utilised by other people who use our services. We are not liable for any information, including personally identifiable information, you choose to submit in any such user comment field.
BUSINESS TRANSFERS:
We may choose to buy or sell assets. We may share or transfer your Personal Information in connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. Also, as our businesses continue to evolve, we might sell one or more of our companies, subsidiaries or business units and in such transactions, personally identifiable information generally is one of the transferred business assets. In such an event, this Privacy Policy may be amended or the collection and use of your personally identifiable information may be governed by a different privacy policy.
WITH YOUR CONSENT:
Except as outlined in this Privacy Policy, you will be notified when your Personal Information is shared with third parties and will be able to prevent the sharing of this information.
EMAIL AND OTHER COMMUNICATIONS
We may contact you by email or other means. For example, we may send you promotional offers on behalf of other businesses or communicate with you about your use of the Website. Also, we may receive a confirmation when you open an email from us. If you do not want to receive email or other mail from us, please indicate your preference by changing your account settings accordingly.
INFORMATION SHARED DURING TRANSACTION
When you access or use the website, you agree that you will enter into transactions with third parties through our Website and will share your Personal Identifiable Information with them for easy completion of the transaction. You hereby expressly agree that we shall not be involved or held liable for any breach of the protection or security of that information. The said breach, if any, shall be a matter of dispute between you and the third party, and we shall not be held liable or be issued a notice for the same. We strongly recommend you be careful and vigilant while disclosing your Personal Identifiable Information with your transaction partner.
The payments shall be processed through the payment gateways integrated into the website. For payment, you will be directed to sign in through respective payment gateways and the transaction will be completed therein. Please note that we will not be storing any Bank related information on our records and none of our staff will hold or be exposed to this information.
We do not ask users to share their personal information with other users. If you opt to do so, you shall solely be responsible for any damages or issues that accrue afterwards. We shall not, in any case, be held liable or responsible for your personal information if you share it with any other user on our website.
The payments shall be processed through the payment gateways integrated into the website. For payment, you will be directed to sign in through respective payment gateways and the transaction will be completed therein. Please note that we will not be storing any Bank related information on our records and none of our staff will hold or be exposed to this information.
We do not ask users to share their personal information with other users. If you opt to do so, you shall solely be responsible for any damages or issues that accrue afterwards. We shall not, in any case, be held liable or responsible for your personal information if you share it with any other user on our website.
HOW DO YOU PROTECT AND SECURE PERSONAL INFORMATION?
The security of your personal information is important to us, so we take the necessary measures. Your account is protected by a password for your privacy and security. If you access your account via Facebook Connect, you may have additional or different sign-on protections through Facebook. You are required to choose and protect your password (or other sign-on protections) appropriately and limit access to your computer or device by signing off after you have finished accessing your account to prevent unapproved access to your account and Personal Information.
We endeavour to protect the privacy of your account and other Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors may compromise the privacy of user information at any time.
The Website may contain links to other sites. We are not responsible for privacy policies and practices on other sites. When following a link to another site you, should read that site’s privacy policy.
We endeavour to protect the privacy of your account and other Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors may compromise the privacy of user information at any time.
The Website may contain links to other sites. We are not responsible for privacy policies and practices on other sites. When following a link to another site you, should read that site’s privacy policy.
YOUR CHOICE ABOUT YOUR INFO
You can choose not to disclose information to us. However, please keep in mind that we may need some information to allow you to register with us or to take advantage of some or all of our features, and if you choose not to provide that information, your ability to use our Website and services will be limited.
We periodically send you free newsletters and emails that directly promote the use of our website or services. If you do not wish to receive these promotional emails or other mail from us, please change your account settings accordingly. Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the Website, and you are responsible for reviewing such legal notices for changes.
You may edit, change or update your personal information through your account settings on the website or by emailing us at RUURB support@ruurb.com. You may request the deletion of your personal information by us or by visiting your account settings. When we delete any information, it gets deleted from the active database but may remain in our archives. Please note that we may retain such information in our private records for fraud prevention or similar purposes and will not use that information in a manner that would identify you personally.
We periodically send you free newsletters and emails that directly promote the use of our website or services. If you do not wish to receive these promotional emails or other mail from us, please change your account settings accordingly. Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the Website, and you are responsible for reviewing such legal notices for changes.
You may edit, change or update your personal information through your account settings on the website or by emailing us at RUURB support@ruurb.com. You may request the deletion of your personal information by us or by visiting your account settings. When we delete any information, it gets deleted from the active database but may remain in our archives. Please note that we may retain such information in our private records for fraud prevention or similar purposes and will not use that information in a manner that would identify you personally.
CHANGES TO THIS PRIVACY POLICY
We may amend this Privacy Policy from time to time. In case we make changes in the way we use Personal Information, we will notify you by posting an announcement on our Website or contacting you directly via email or other means. We will also provide you with the ability to opt out by the provisions set forth above. You are bound by any changes to the Privacy Policy when you use the Website after such changes have been first posted.
OPTING OUT POLICY
We understand and respect that not all users may want to allow us to share their information. If you do not want us to share your information, please contact us through the Website and we will remove your information as soon as reasonably practicable. When contacting us, please clearly state your request, including your name, mailing address, email address and phone number. However, under the following circumstances, we may still be required to share your personal information:
▪ If we are responding to court orders or legal processes, or if we need to establish or exercise our legal rights or defend against legal claims.
▪ If we believe it is necessary to share information to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use or as otherwise required by law.
▪ If we believe it is necessary to restrict or inhibit any user from using any of our Apps, including, without limitation, through “hacking” or defacing any portion thereof.
▪ If we believe it is necessary to share information to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use or as otherwise required by law.
▪ If we believe it is necessary to restrict or inhibit any user from using any of our Apps, including, without limitation, through “hacking” or defacing any portion thereof.
YOUR CONTACT DETAILS TO ADDRESS PRIVACY CONCERNS
If you have any questions or concerns regarding our privacy policies, please send us a detailed message to RUURB support@ruurb.com. We will make every effort to resolve your concerns.